– GENERAL MAINTENANCE FAQ’s

What types of maintenance services does TUK Technical provide for multi-family properties?

TUK Technical offers a full range of maintenance services including apartment turns, preventative maintenance, plumbing, HVAC, electrical, buildouts, and 24/7 emergency repairs.

Do you offer after-hours or emergency maintenance services?

Yes! We provide 24/7 on-call maintenance so your property is covered any time an issue arises, including weekends and holidays.

How quickly can your team respond to a maintenance request?

We pride ourselves on rapid response. For on-call services, our technicians are dispatched immediately. For daytime maintenance, we offer flexible scheduling to minimize tenant disruption.

– APARTMENT & UNIT TURN FAQ’s

What is included in an apartment turn service?

Our apartment turn services include cleaning, painting, repairs, carpet replacement, appliance checks, and ensuring the unit is move-in ready.

Can you handle complete apartment renovations?

Yes, we manage full renovations including cabinet refacing, tub refinishing, electrical updates, flooring, and more — all tailored to your budget and timeline.

– HVAC & AC SERVICE FAQ’s

Do you provide HVAC maintenance for multi-family buildings?

Absolutely. We handle routine HVAC inspections, coil cleaning, thermostat calibration, filter replacement, and refrigerant checks to ensure optimal performance.

When is the best time to schedule HVAC maintenance?

Spring and fall are ideal for HVAC servicing to prepare for peak seasons. We recommend scheduling preventative maintenance at least twice per year.

– PLUMBING & ELECTRICAL FAQ’s

What plumbing services do you offer?

We provide repair and replacement for toilets, sinks, faucets, drains, and more. Emergency plumbing service is available 24/7 for urgent issues.

Can TUK Technical help with electrical repairs or upgrades?

Yes. Our licensed technicians handle electrical troubleshooting, outlet and fixture replacements, panel upgrades, and lighting retrofits.

– INSPECTION & COMPLIANCE FAQ’s

How can you help with inspection readiness for HUD or city inspections?

Our inspection readiness services ensure units and common areas meet code requirements. We perform pre-inspections and make necessary repairs before your official inspection.

What are NSPIRE inspections and do you help with those?

NSPIRE is HUD’s new inspection protocol. Yes, we can help prep properties to meet NSPIRE standards through proactive maintenance and pre-inspection walkthroughs.

– PROPERTY MANAGER SUPPORT FAQ’s

Do you offer work order management support?

Yes. Our work order management solution supplements your team by handling overflow, tracking completion, and ensuring quick tenant resolutions.

Can you customize a service plan for my property portfolio?

Definitely. We tailor service agreements based on your building size, maintenance history, and tenant volume to provide cost-effective, reliable solutions.